How does refrigerated shipping work?

Modified on Tue, 20 Sep, 2022 at 2:56 PM

If you have purchased a test that requires refrigerated sample dispatch, please note the following points:


Step 1: Polystyrene box 

Keep the polystyrene box in a safe place, it is needed for shipping


Step 2: Cold packs

Make sure that the ice packs have been in the freezer long enough (at least 24 hours)


Step 3: Shipping carton

Seal the transport carton


Step 4: Collection

Order the UPS pickup and delivery in advance


Important information: To prevent longer shipping times, you need to send the cooled samples to the lab between Monday and Wednesday.

Any other questions? Then send us a request using the contact form.

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